IBM Jobs: Hiring as an Technical Support Associate

Company: IBM


Education: Bachelors of Degree

Experience: 0-4 Years

Job Location: Banglore

Job Role: Technical Support Associate

Job Roles and Responsibilities:

- Should have to complete their reqular studies or any under graduates and above with or without experience

- Day and Night shift will be preferred depend upon geographies supported

- Candidate should require to handle inbound calls/emails/chat regarding technical issues for end users

- Basic knowledge in connectivity troubleshooting TCP/IP, dialup connectivity, token ring, ethernet, LAN/WAN

- Basic Knowledge to understand of OS, windows 20000/NT/XP configuration options and troubleshooting

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