Requirement for HCL for freshers

Company: HCL

Website: www.hcl.com

Education: BE/BTECH/MBA/PGDM

Experience: Freshers

Job Location: Noida

Job Role: Freshers

Job Profile:

- Good response and diagnoise problems through discussions with clients and users, including problem recognition logs, follow up steps,

- analyze and acknowledge and record earch and every alert in the monitor system tools and handle the alerts as per their impace

- administer and provide user account provision and activities

- router problems to internal 2nd and 3rd level IT support staff

- escalate complex problem to appropriate support specialists

Date of Interview Schedule: 26th June, 2014 (9AM-11AM)

Venue Details:

Maharana Pratap Engineering college,
Kothi Mandhana,
Near IIT Kanpur,
Kanpur.

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